At Longévité Palm Beach, we are committed to safeguarding your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our clinic, use our services, or access our website.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Personal Identifiers: Name, address, email address, phone number, date of birth.
- Health Information: Medical history, treatment plans, health conditions, medications, and other health-related information.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Technical Data: IP address, browser type, operating system, referring URLs, and other technical information collected via cookies and similar technologies.
2. How We Use Your Information
Your information is used to:
- Provide and manage healthcare services.
- Schedule appointments and send confirmations.
- Process payments, maintain billing records, and respond to billing inquiries.
- Communicate with you regarding your care.
- Improve our website and services.
- Comply with legal and regulatory requirements.
3. Disclosure of Your Information
We may share your information with:
- Healthcare Providers: To coordinate your care with other professionals involved in your treatment.
- Service Providers: Third-party vendors who assist with billing, IT services, and other operational needs.
- Legal Obligations: When required by law, such as in response to subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and access controls.
5. Your Rights
You have the right to:
- Access and obtain a copy of your personal information.
- Request corrections to your personal information.
- Request the deletion of your personal information, subject to legal and contractual obligations.
- Withdraw consent for certain data processing activities.
To exercise these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, scripts, software development tools, local storage technologies, and similar technologies [collectively, “Tracking Technologies”]. These technologies may be operated by Longévité Palm Beach or by third-party service providers acting on our behalf.
Types of Tracking Technologies We Use
Depending on your choices and the configuration of our website, Tracking Technologies may be used for the following purposes:
Strictly Necessary Technologies. These technologies are required for the website to function properly, maintain security, prevent fraud, remember privacy selections, and provide features you specifically request. These technologies cannot always be disabled through our website.
Functional Technologies. These technologies help remember selections and provide enhanced website functionality.
Analytics and Performance Technologies. These technologies help us understand how visitors use the website, including which pages are visited, how visitors navigate the website, and whether website features are functioning properly.
Advertising and Marketing Technologies. These technologies may help us measure advertising performance, understand whether a visitor arrived through an advertisement, create or measure audiences, and deliver or evaluate marketing communications.
Information Collected Through Tracking Technologies
Tracking Technologies may collect or transmit information such as:
- Internet Protocol [IP] address;
- browser type and operating system;
- device identifiers and general device information;
- approximate location derived from an IP address;
- referring and exit pages;
- pages, services, articles, or content viewed;
- dates and times of visits;
- links, buttons, or advertisements selected;
- interactions with website features;
- advertising identifiers; and
- information about how visitors navigate and use the website.
Depending on the technology used, this information may be disclosed to or processed by third-party analytics, advertising, website-hosting, security, and technology providers.
Health-Related Website Activity
Our website contains information concerning healthcare services, symptoms, medical conditions, treatments, wellness concerns, and other health-related topics. Visiting or interacting with a particular page may allow inferences to be made about a visitor’s interests or potential health concerns.
Please do not enter medical information, symptoms, diagnoses, medication information, or other sensitive health information into general website fields, chat tools, search functions, or forms unless the field is specifically designated for secure patient communications.
Information collected through publicly accessible portions of our website may not constitute protected health information under HIPAA. However, we recognize that website activity may still reveal or permit inferences concerning a visitor’s health interests and handle such information in accordance with applicable law and our privacy and security practices. Please use our designated secure patient portal for communications concerning your medical care.
Your Tracking Choices
Where required by applicable law and supported by our website configuration, we use a privacy-preference tool that allows visitors to manage nonessential analytics, advertising, and marketing technologies. You may accept all nonessential technologies, reject them, or manage your selections by category through our cookie or privacy-preference tool.
Strictly necessary technologies may remain active because they are required to operate and secure the website or provide services you request.
You may change or withdraw your selections at any time by using the “Cookie Settings,” “Privacy Choices,” or similar link available on our website. Changing your selections will not affect processing that occurred before the change. Please email us directly for
You may also configure your browser to block or delete cookies. Browser controls may not block all Tracking Technologies, including pixels, scripts, device identifiers, or local storage technologies, and disabling certain technologies may affect website functionality.
Third-Party Technologies
Third-party providers may process information collected through Tracking Technologies under their own privacy policies and terms. We encourage you to review the privacy notices of those providers.
We do not authorize third parties to use information collected from our website to make decisions regarding your eligibility for healthcare, employment, credit, insurance, housing, or other legally protected opportunities.
Changes to Tracking Technologies
The Tracking Technologies used on our website may change as we update our website, vendors, security practices, analytics, and marketing activities. We may update this Privacy Policy and our privacy-preference tool to reflect material changes.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Longévité Palm Beach may provide healthcare services to minors with the involvement and authorization of a parent, legal guardian, or other authorized representative, as required by applicable law. Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through publicly accessible portions of the website without appropriate parental authorization. Parents and guardians should submit information concerning a minor only through communication methods approved by Longévité Palm Beach.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. SMS/Text Communications
a. Non-Sharing of Mobile Information for Marketing
We do not sell or transfer your mobile information to third parties for their independent marketing purposes. We may disclose information to service providers that process information on our behalf and are contractually restricted from using it for unrelated purposes.
b. Use and Sharing of Consumer Data & Contact Information
We use your information to provide and improve our services, communicate with you, and comply with our legal obligations. We may share your information with third-party service providers as necessary to deliver our services.
c. No Transfer of Consumer Data to External Organizations
We do not sell, rent, or transfer mobile phone numbers, SMS consent records, or SMS opt-in information to third parties for their independent marketing or promotional purposes. We may disclose this information to service providers that assist us in delivering text messages or supporting our business operations, provided that they are permitted to use the information only to perform services on our behalf or as required by law.
d. Opt-Out Instructions for SMS Communications
You may opt out of receiving SMS messages at any time by replying STOP or UNSUBSCRIBE to any message you receive from us.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Longévité Palm Beach
1489 West Palmetto Park Rd, Boca Raton, FL 33486
561-403-1611
[email protected]